Due to the nature of our products and federal health regulations, all of our Wigs, Hair Extensions and Closures are final sale. We do not offer refunds on any Wig, Hair Extensions or Closure purchase. If you believe you have defective merchandise, please contact us immediately. Please note that we will NOT allow any exchange of an item if it is not in its original condition. We are not responsible for delivery fees associated with exchanges. 

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All of our hair goes through a strict quality control process and all of our Wigs have been specially customized for each Collection to ensure our customers receive the best quality and custom Muze|Hair by Kiyah Wright styles.